Get more done with less stress and pay only $10/hour.
A virtual medical assistant can help!
Get more done with less stress and pay only $10/hour. A virtual medical assistant can help!
Missed eligibility checks, authorization errors, and denied claims are draining your practice every day.
Portiva provides trained virtual professionals who handle insurance verification accurately and on time — so revenue flows without disruption.
Missed eligibility checks, authorization errors, and denied claims
are draining your practice every day.
Portiva provides trained virtual professionals who handle insurance
verification accurately and on time — so revenue flows without disruption.
Businesses thrive with solutions that drive success and transformation. Clients achieve their goals, streamline operations, and see real results. Join them and experience the difference today!
Businesses thrive with solutions that drive success and transformation. Clients achieve their goals, streamline operations, and see real results. Join them and experience the difference today!
Insurance verification is one of the most essential steps in your revenue cycle. When validation details are missed or benefits validation is incomplete, your health absorbs the cost—through denials, delayed reimbursements, and frustrated patients.
Compliant Support
Providers
Accuracy Rate
Insurance verification is one of the most essential steps in your revenue cycle. When validation details are missed or benefits validation is incomplete, your health absorbs the cost—through denials, delayed reimbursements, and frustrated patients.
Compliant Support
Providers
Accuracy Rate
Our insurance verification services go far beyond a basic eligibility check. We deliver complete insurance benefits assessment before the patient walks through your door.
We confirm active plan benefits, effective dates, and policy status directly with payers using secure systems and real-time verification tools.
We verify deductibles, copays, coinsurance, out-of-pocket maximums, referral requirements, and service-specific benefit details.
Before appointments, we conduct a full insurance benefits assessment to ensure CPT-coded procedures and planned treatments are covered, reducing unexpected denials.
We provide patients with clear, accurate financial expectations upfront—eliminating confusion and surprise balances.
We coordinate directly with insurance carriers to resolve discrepancies and clarify policy details quickly and efficiently.
When your front desk is overwhelmed, we handle complete healthcare eligibility verification remotely—without adding in-house staff.
Doctors are already stretched thin. Front desk staff juggle phones, scheduling, authorizations, billing questions, and check-ins. As a result, insurance benefits verification often becomes rushed—or reactive instead of proactive.
Doctors are already stretched thin. Front desk staff juggle phones, scheduling, authorizations, billing questions, and check-ins. As a result, insurance benefits verification often becomes rushed—or reactive instead of proactive.
Insurance verification involves protected health information. Our remote specialists operate within secure, HIPAA-compliant environments.
We use encrypted communication systems and secure access protocols to ensure that every insurance coverage confirmation and coverage validation process meets healthcare privacy standards. Your patient data remains protected. Your compliance remains intact.
Your patients’ information remains protected. Your compliance remains intact.
When insurance verification is handled consistently and accurately:
Our insurance verification virtual assistants log in when your office opens and help your team by working directly inside your systems.
They communicate with your front desk, billing team, and providers in real time.
You don’t gain a contractor.
You gain an operational partner.
That difference matters.
Our insurance verification virtual assistants log in when your office opens and help your team by working directly inside your systems.
They communicate with your front desk, billing team, and providers in real time.
You don’t gain a contractor.
You gain an operational partner.
That difference matters.
Insurance verification is not just an administrative task—it is revenue protection. With structured insurance benefits verification services, complete patient benefit confirmation, and proactive healthcare insurance verification, your practice operates with fewer surprises and stronger financial stability.
Portiva delivers accurate insurance verification services that reduce denials, improve accuracy, and support better patient communication—so you can focus on delivering care. Call us at (223) 323-8285 or visit us at portiva.com to learn more.
Insurance eligibility verification confirms a patient's active coverage and benefits, while prior authorization requires pre-approval from insurers for specific services
Validation is the process carried out by an insurance agent to determine or verify whether a claim that you have submitted on your insurance policy is true or correct. This process involves getting a cost estimate for the repair/replacement cost of the item you are claiming for.
The first step of claim process is to contact your insurer and intimate about the claim. Fill your claim form and attach the relevant documents. A surveyor conducts damage evaluation. Acceptance of your claim.
Verification comes before validation, hence it finds bugs early while validation finds bugs that verification can't detect. Verification processes include reviews, walkthroughs, and inspection, while validation uses software testing methods, like white box testing, black-box testing, and non-functional testing
The verification process involves: Confirming demographic information. Providers must be sure that the name, date of birth, and address are accurate to avoid problems that could arise if the information conflicts with what is on file with the insurance provider. Verifying insurance policy information.
Delivers HIPAA-compliant solutions that streamline operations and elevate the patient care experience for modern healthcare practices.
Delivers HIPAA-compliant solutions that streamline operations and elevate the patient care experience for modern healthcare practices.
