A virtual medical assistant supports telehealth by managing appointment scheduling, patient communication, and insurance verification so providers can focus on virtual visits. This reduces administrative delays and helps maintain a smooth telehealth workflow for both patients and providers.
HIPAA-Trained Virtual Staffing
Portiva staffs U.S. healthcare practices with HIPAA-trained virtual assistants for billing,
EMR data entry, patient follow-ups, and admin support, at a fraction of the cost of in-house hires.
How Can A Virtual Medical Assistant Help Your Practice?
Streamline operations, Improve patient care. Grow your practice.
Portiva Help Hundreds of Healthcare Practices Clients Across the U.S.!
Join the countless satisfied physicians who trust our proven solutions, backed by an extensive arsenal of happy clients enhancing their practices.
Virtual Assistant For
Virtual Medical Assistant
Streamline administrative tasks to enhance healthcare provider efficiency remotely.
Virtual Medical Scribe
Portiva’s Virtual Medical Scribing streamlines documentation, reduces costs, and frees up your staff’s time—perfect for you!
Dental Virtual Assistant
Dental assistants can work remotely by logging into the practice management software to manage dental practices.
Prior Authorization
Prior authorization prevents unexpected costs for doctors and unnecessary patient expenses, saving money for both.
Insurance Verification
Virtual assistants automate insurance verification and ensure patients’ insurance information is accurate.
Medical Receptionist
From scheduling appointments and handling patient inquiries to managing records and verifying insurance.
Medical Transcriptionist
Enhance provider communication, convert audio to accurate records, and maintain secure electronic medical records.
Medical Billing Virtual Assistant
Medical billing virtual assistants are gaining popularity for streamlining operations and boosting revenue in medical offices.
Executive Assistant
VEAs help streamline operations, improve productivity, and allow executives to focus on strategic decision-making.
What Portiva Clients Say About Us!
Discover how our dedicated clients have achieved their goals and transformed their businesses with our expert solutions. Join the ranks of satisfied customers and experience the difference for yourself.
Why More Healthcare Providers Choose Portiva
Delivers HIPAA-compliant solutions that streamline operations and elevate the patient care experience for modern healthcare practices.
Calvin Elado
“We were overwhelmed with calls while our staff focused on in-clinic patients. Portiva came highly recommended, and since bringing on Jennifer as our Virtual Front Desk Receptionist, things have run much more smoothly.”
Stephen Sisselman
“I am currently employing and managing 3 virtual medical assistants in various roles including billing, population health and back office. These exemplary individuals are smart, self-starters who can be trained to perform new tasks.”
Aly Gonzalez
“Prior to Portiva, I used another virtual staffing agency and I was not happy with the candidates or the service. Portiva does an excellent job pre-screening qualified candidates that meet the requirements of the job.”
Brianna Gunther
“It has been a pleasure working with Portiva and their VMAs. Before working with them, we faced challenges managing the increasing workload that came with our growth, especially with limited on-site space.”
Sanju Zachariah
Founder and CEO of Portiva
Author's Bio
Portiva Founder & CEO
Sanju Zachariah is the President and CEO of Portiva, a leading medical staffing company he founded in 2009. Before Portiva, Sanju worked as a management consultant at prominent firms like Accenture and PwC. A transformative moment came when he had a frustrating experience at a doctor’s office, highlighting the administrative burdens faced by healthcare professionals. This inspired him to create Portiva, which offers comprehensive administrative support to medical, dental, and veterinary practices.
Portiva’s services include virtual medical assistants, medical scribing, and billing services, helping practitioners manage tasks such as prescription refills, patient triage, insurance verification, and claim submissions. By outsourcing these tasks, healthcare providers can focus on patient care while Portiva handles the administrative workload.
How To Hire
Virtual Assistant with
Portiva!
Ready to elevate your practice? Let us help you find the perfect virtual medical assistant today!
Visit Portiva
Start by visiting Portiva and reaching out for your medical virtual assistant needs.
Contact Portiva
Tell us about your practice and the specific assistance you're seeking to ensure the best match.
Choose The Best VA
After understanding your needs, we'll match you with top VAs and provide resumes and introduction videos. Review them to select your ideal virtual assistant.
Await Affirmation
Select your preferred VA and enjoy a free 7-day trial to experience seamless collaboration and efficient task management .
Let’s Work Together
After the trial, continue working with your chosen virtual assistant to enhance your practice with our affordable and reliable services.
How It Works
Medical Virtual Assistant:
Hiring Processes
Are you looking for a way to bring more convenience and efficiency to your medical practice? Healthcare virtual assistants are the perfect solution! Learn all about the hiring process to make the right decision. Get ready to revolutionize your office with these incredible professionals!
YOUR QUESTIONS, ANSWERED
Frequently Asked Questions
Find answers to your queries about Portiva’s virtual medical assistant services.
Where are virtual medical assistants typically based?
Virtual medical assistants at Portiva work fully remotely and connect to your practice live and in real time, without requiring an on-site presence. This remote setup allows practices to access trained, HIPAA-compliant staff without the overhead of physical office space.
What are the typical costs associated with a virtual medical assistant service?
How does a virtual medical assistant differ from an in-office medical assistant?
A virtual medical assistant handles administrative and remote support tasks like scheduling, insurance verification, and documentation, while an in-office assistant provides hands-on, in-person patient care. This division allows on-site staff to focus fully on direct patient interaction while administrative workload is handled remotely.
Can virtual medical assistants help with medical billing and coding?
Yes, Portiva’s virtual medical assistants support medical billing tasks, including insurance verification, claims submission, and prior authorizations. These services help reduce claim denials and streamline revenue cycle management for practices.
What specific administrative tasks can a virtual medical assistant handle for my practice?
Portiva’s virtual medical assistants handle tasks such as appointment scheduling, patient intake, prescription refill requests, and managing patient inquiries and phone calls. They also maintain and update records within the practice’s EHR system to keep documentation current.
What clinical support tasks can a virtual medical assistant handle remotely?
Portiva’s virtual medical assistants provide remote clinical support such as patient triage, medication refill coordination, and relaying patient concerns to providers for follow-up. They also assist with virtual medical scribing to accurately document clinical visits.
How can virtual medical assistants contribute to better patient data management and EHR integration?
Virtual medical assistants improve patient data management by updating EHR systems in real time and ensuring documentation stays accurate and current. Portiva’s virtual scribing service supports this by converting provider dictation directly into secure electronic medical records.
What are the key benefits of using a virtual medical assistant for telehealth services?
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